Use cases

See yourself in the setup

The best way to understand whether OhRelay fits is to see a setup that looks like yours. These are the three most common operator shapes.

Case 1 — The Freelancer

One person. Multiple clients. Every client wants their own address.

The situation

You are an independent consultant or contractor working with three clients at the same time. Each client expects you to communicate from their domain — support@client-a.com, projects@client-b.com, hello@client-c.com — to maintain the appearance of an in-house team.

The problem

The traditional answer is to log into three separate email accounts all day. You miss notifications, your sent history is scattered across five different tabs, and every context switch costs you time and focus. Paying for three separate Google Workspace or Microsoft 365 seats for addresses you barely use feels like a tax on being good at your job.

With OhRelay

With OhRelay, all three client addresses route into your one working inbox — the Gmail or Apple Mail you already use. When a message arrives from a client, you see it immediately. When you reply, OhRelay makes sure the reply goes back out from the correct client address. Your client sees their domain in the From field. You never left your inbox.

Case 2 — The Studio Founder

One studio. Many roles. One person behind all of them.

The situation

You run a small design or development studio. The outside world sees a structured business with distinct contact points — hello@ for general inquiries, support@ for existing clients, billing@ for invoices, and your personal founder@ for direct outreach. In reality, you handle most of this yourself, with maybe one other person helping.

The problem

Buying a separate mailbox seat for each functional address feels absurd when the same person reads them all. But using your personal Gmail for everything risks looking unprofessional, and forwarding everything into one pile makes it easy to reply from the wrong address — or miss something entirely.

With OhRelay

OhRelay maps all your studio addresses to your working inbox. Each message arrives tagged by which address it came to, so you always know the context. When you reply, OhRelay restores the correct sender automatically. No manual From field selection. No wrong-address risk. Your studio looks like a structured operation because the routing layer handles the separation for you.

Case 3 — The Agency

A small delivery team. Many client domains.

The situation

Your agency manages email for several clients, each with their own domain. You need to receive and reply on behalf of each client's addresses while keeping client communication cleanly separated — and without handing out your internal team's personal email addresses.

The problem

Each new client used to mean provisioning new mailbox accounts, briefing the team on yet another login, and hoping no one replies from the wrong client address. As client count grew, so did the administrative overhead. Reassigning a client domain when a team member left meant a painful mailbox migration.

With OhRelay

OhRelay lets you map each client's domain addresses to specific working inboxes on your team. The account manager for Client A gets that client's mail. When they leave, you change the mapping in OhRelay — no mailbox migration, no password sharing, no disruption to the client. Each client's addresses stay clean and separate at the routing level while your team works from their usual inboxes.

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