Do you really need a separate mailbox for every business address?
Many small teams don't need more mailbox accounts. They need a cleaner way to manage multiple branded addresses without paying per seat for each one.
Why businesses want domain email addresses
Most businesses don’t want to use a personal Gmail address with customers. They want hello@, support@, or billing@ on their own domain — it looks more professional and keeps personal and business mail separate.
That need is legitimate. What’s frustrating is when every public address turns into another mailbox account, another login, and another inbox to check.
Per-seat pricing fits large teams better than small ones
Per-seat mailbox pricing makes sense when each person in a company has their own account. It doesn’t fit when one founder or a small team handles several addresses across a couple of domains.
Two people might still need hello@, support@, info@, and billing@. The address count grows because the business needs contact points — not because the team got bigger.
Scenario: multiple projects, too much switching
Founders often run several projects at once, each with its own domain and public addresses. The result: constantly switching accounts to check mail or reply from the right address.
And it’s not just annoying — it’s risky. Reply from the wrong project address or your personal Gmail, and the professional impression is gone.
- More time switching inboxes than doing actual work
- More chances to reply from the wrong address
- Scattered history, harder to search
Scenario: paying for seats you don’t really need
A small studio may have one or two real handlers but still need a full set of addresses. Traditional mailbox tools push you to buy more accounts to preserve those identities.
You’re not buying more capacity — you’re buying more visible addresses. Those are different things, and bundling them together is where the pricing model breaks.
Scenario: people change, but the public address shouldn’t
Customer-facing addresses often outlive the people currently handling them. Support@ moves to a new person. A project changes hands. In a mailbox-account system, that means new accounts, migration work, and messy transitions.
A routing model is cleaner: the public address stays stable, the destination changes underneath it. Customers keep writing to the same address, and the handoff happens invisibly in the background.
What a better model looks like
Separate the addresses customers see from the mailbox accounts your team works in. Let customers keep writing to the addresses they know, but route those conversations to the inboxes you already use.
That’s what OhRelay is built for: more visible addresses, fewer mailbox accounts.
Keep your inbox. Run every domain address you manage.
14-day free trial.